Terms of service

These terms of service (“Terms”) govern the use of all services (“Services”) provided by TRENTE Inc. (“we”, “us”, “our”). Registered users (“users”) must abide these terms when using our services.


Article 1（Application of Terms）

These Terms apply to all matters relating to the use of our Service.


Article 2（Registration）

  1. Applicants shall apply for registration following the method specified by us, registration is completed once we approve the applications.
  2. If the applicant is judged to possess any of the following points, we may not approve their application for registration and shall not be required to disclose the reason:
    1. Information provided for the application is false
    2. The applicant has violated the Terms.
    3. Other cases, where we deem the registration is inappropriate.



Article 3（Management of User account and Password）

  1. Users shall have the responsibility to manage the user account and password registered with the Services.
  2. Users shall not transfer or lend their user account and passwords to any third party under any circumstances. When a pair of user account and password matching with the registered information are used together to login, that user account is taken to be being used by the user who registered it.



Article 4 (Prohibited acts）

Users are prohibited from committing following acts when using our Services.
  1. Acts that violating laws and regulations or public order
  2. Acts related to criminal acts
  3. Acts of destroying or interfering with the functions of our server or network
  4. Acts which may interfere with the operation of our Services
  5. Acts of collecting or accumulating personal information, etc. of other users
  6. Acts of impersonating other users
  7. Acts of using our Services to directly or indirectly offer unlawful profits to individuals or organizations
  8. any other act deemed inappropriate by us



Article 5（Suspension of Services）

  1. In any of the following cases, we can suspend or discontinue providing all or part of the Services without notifying Users in advance:
    1. When maintenance or update of computer systems related to the Services is performed
    2. When it is difficult to provide Services due to unavoidable incidents such as power failure, fire, earthquake, lightning strike, or other natural disasters
    3. When computers or communication lines have stopped due to accidents
    4. When we deem it difficult to provide Service due to other reasons
  2. We shall not be liable for any disadvantage or damages that the User or a third party have to suffer as a result of the suspension or discontinuance of Services



Article 6（Restriction and Deregistration）

  1. In any of the following cases, we can restrict the use of all or part of the Services of the User or deregister the User without prior notice.
    1. When the User has violated any provision of the Terms.
    2. When the information registered by the User is proved to be false
    3. Other cases, where we deem the use of our Services is inappropriate
  2. We shall not be liable for any damages that the User has to suffer as a result of what we did in accordance with this article.



Article 7（Disclaimer）

  1. We shall not be held responsible for any problems not caused by our mistakes and intentions.
  2. Even if we assume responsibility for any reason, we shall be liable for compensation only within the limit of ordinary damages and the amount of money paid for Services (an equivalent amount of one month in case of continual service).
  3. We shall not be held responsible for any business, contact, or any trouble arising between users of Services or between users and a third party.



Article 8（Changes in Services）

We can change the contents of the Service or terminate the provision of the Service without prior notice to users, and shall not be liable for any damage that the users have to suffer as the result.


Article 9（Changes in Terms of Service）

If we deem that it is necessary to modify the Terms, we can change them at anytime without prior notice to users.


Article 10（Notification or Contact）

Notification or contact between users and us shall be conducted using methods specified by us.


Article 11（Prohibition of Transfering Rights and Obligations）

Without our prior written agreement, users cannot transfer or offer as collateral to a third party their contractual status, or their rights and obligations in accordance with the Terms.


Article 12（Governing Law/Jurisdiction）

  1. Interpretation of the Terms is based on Japanese law.
  2. Any dispute arising out of or in connection with this Service shall be subjected to the exclusive jurisdiction of the court controlling the area of our head office.



Article 13（Language）

The Terms are written in Japanese, English, and Vietnamese. However, if there exist differences between the 3 versions, Japanese regulations take priority.